Privacy Policy

Last updated: June 2025 · Sew That's Shay · Tampa, FL

Your privacy matters. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you place an order, submit an inquiry, or book a service, we collect:

Your name, phone number, and email address
Shipping address (if applicable)
Order details including item descriptions, sizes, and special notes
Photos you upload to describe your order
Payment information — processed securely by Square (we never see or store your card number)

How We Use Your Information

To fulfill your order and communicate about its status
To send order confirmations, status updates, and pickup notifications via text or email
To contact you if we have questions about your order
To maintain business records as required

We do not use your information for marketing without your consent, and we never sell or share your personal information with third parties for their own use.

Third-Party Services

Square — handles all payment processing. Your card information is never stored on our servers. See Square's Privacy Policy.
Vercel — our website hosting provider. May log IP addresses and request metadata per their standard practices.
Twilio — used to send SMS/text notifications about your order.

Data Retention

We retain your order information and contact details for as long as needed to fulfill your order and for standard business record-keeping. You may request deletion of your personal data by contacting Shay directly at 813-570-4764.

Cookies

This site uses a single session cookie to keep you logged in to your admin account (if applicable). No advertising or tracking cookies are used.

Contact

Privacy questions? Text or call 813-570-4764 or use the contact page.